THEATER FAQs

Below is a list of the most commonly-asked questions about our new Country Club Hills Theater, followed by their answers.  As policies can change from season to season, we try to be as up-to-date and comprehensive as possible when providing our patrons with information about our venue.  If a solution to your query is not offered below, please contact the Department of Special Events at (708)-798-2616.

Q:  Are tickets refundable?

A:  Once a ticket has been purchased, there are no refunds.  However, if a show is cancelled due to circumstances beyond our control such as inclement weather, it will be rescheduled, and the original tickets will be honored.

Q:  If I purchase a lawn area seat, do I have to sit in a certain place and how much "space" am I entitled to?

A:  Your lawn seating ticket gives you access to the entire lawn area when you enter the theater.  You may sit anywhere on the lawn, but lawn seating is first-come, first-serve.  We also ask that you be respectful to those around you with regards to lawn space.  Please do not take up an unreasonable amount of space so that all patrons may be seated comfortably for the concert (for example, a large beach blanket occupied by only one patron would be unreasonable, but a large beach blanket occupied by a family of four would be acceptable).

Q:  Can I bring my own blanket or chair to sit on the lawn?

A:  Blankets are allowed in the lawn seating area.  We only ask that patrons not bring extraordinarily large blankets so as not to cheat surrounding concert-goers out of their own personal space (see previous question).  Chairs are NOT ALLOWED on the lawn, as we do not wish to obstruct the views of nearby patrons who may be sitting on the grass.

Q:  Can I bring outside food and beverages inside the theater?

A:  No outside concessions are allowed at the Country Club Hills Theater.  However, a wide variety of food, beverages, and spirits from several area vendors will be available.

Q:  I own an area business and am looking for new ways to promote it.  Who can I talk to about getting a sponsorship at the Country Club Hills Theater?

A:  Businesses interested in sponsoring a concert season should contract Special Events Director James Abernathy at 708-206-2165 to find out more details.

Q:  What kinds of acts is the Country Club Hills Theater interested in booking?  Who can I contact about trying to book a concert there?  

A:  The Country Club Hills Theater generally features larger name, touring acts that can easily draw 2-3,000 people.  However, smaller touring acts (and occasionally small local acts) that match the sound of the headliner are often asked to open for larger acts during the summer concert series.  

If your band/group would like to be considered, please send a press kit to:

Country Club Hills City Hall

4200 W. 183rd Street

Country Club Hills, IL 60478